Shipping policy

Every FarOff order ships with tracking, packed to protect leather, hardware and shape.

United States

Free shipping on orders of $100 or more. Orders under $100 ship at a flat rate shown at checkout, starting at $4.90 for Economy. Standard shipping is also available at checkout.

International

We ship to 27 countries: Australia, Austria, Belgium, Canada, the Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates and the United Kingdom.

International orders of $100 or more ship free. Below $100, international shipping is calculated at checkout from live USPS and DHL Express rates, based on your address and your order. Import duties and taxes may apply when your package arrives, depending on your country’s rules. If you’re not sure what to expect, message us before you order and we’ll help.

When your order ships

We ship orders every other business day, so most orders leave within two business days of purchase. You’ll receive your tracking number by email as soon as your package is on its way.

Packaging

Luxury pieces deserve careful handling. Bags and wallets are wrapped and cushioned to protect leather, hardware, and shape during transit, so your item arrives in the condition described.

Delivery questions

If your tracking hasn’t updated in several days, your package arrives damaged, or something looks wrong with your delivery, contact us right away at hello@faroff.com or (949) 264-8111 with your order number. We’ll trace the package and make it right.

Need help with shipping?

For anything shipping-related, message us through the contact form or email hello@faroff.com. Including your order number gets you the fastest answer, and we’re happy to help before or after you buy.